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Fully booked one day, empty spaces the next?

For activity companies who need a tool for running day to day operation and planning the next season. With Bilberry Base, you get everything you need in one system: define your products, set availability, and adjust prices.

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The numbers speak for themselves

120+
Features and counting
99.99%
System uptime
4.9/5
Suport score

Trusted by amazing companies

Free up the time you need

Why activity operators love Bilberry

Don’t take our word for it— see how Bilberry empowers businesses to work smarter and grow faster.

See what Molly Ruder- Reserve Operations Manager at Watatunga Wildlife Reserve thinks.

Sound familiar?

We understand the challenges you face—and we're here to help. Bilberry Base takes care of the complexities, so you can focus on delivering unforgettable experiences.

Too many systems, too little time?

Managing bookings, staff, and customers across multiple platforms is inefficient. Bilberry Base centralizes everything in one system, reducing manual work and streamlining operations.

Lack of real-time operational info?

Staff struggle to find key details, leading to poor reviews. Bilberry Base provides a live dashboard, ensuring up-to-date information for seamless tour execution.

Struggling to maximize capacity without overbooking?

Shared resources like boats or buses create scheduling conflicts. Bilberry Base tracks and allocates resources in real-time, preventing overbooking and optimizing capacity.

Accounting and VAT are a headache?

Handling multiple VAT types complicates accounting and compliance. Bilberry Base automates VAT calculations and integrates seamlessly with accounting systems.

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Less admin, more bookings

Turn more visitors into paying customers with a seamless booking experience. Bilberry’s intuitive checkout, smart upsells, and automated reminders help you capture every opportunity and maximize revenue.

Can I see it in action?

Everything you need to run your business

All activities companies start with a dream. A single person who wants something more from life. Pascale, a native of France, held a deep admiration for her homeland's beauty but found herself enamored by the untouched landscapes of Rondane. The majestic mountains, the unspoiled nature, and the enchanting surroundings all combined to create a magical place she never wanted to leave. With the power of technology and the innovative Bilberry software, Pascale's dream of establishing a tailor-made travel agency not only came to fruition but also thrived in ways she hadn't imagined before

  • Keeping Tabs on Attendees, Seamlessly

    In Bilberry Base you can effortlessly monitor participant presence, ensuring smooth event flow and accurate attendance records for seamless organization

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  • Customize Your Adventure, Your Way

    Blend's Dynamic Packaging allows your clients to effortlessly personalize their travel experience. They can adjust departure times, choose hotels, upgrade roomtypes, switch activities and add special features. You decide just how flexible these packages can be when creating the package in Blend

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  • Widgets

    Our extensive library of widgets talks with your website, making sure that what you plan is what your customers can book. Always up to date and usable on every screen size.

  • Price Engine

    Use dynamic pricing strategies based on demand, season, and market trends for maximum profitability. Increase average transaction value with bundles and add tempting early bird offers.

  • OTA Integration

    Integrate directly with the strongest Online Travel Agencies in the world for global reach. Real-time synchronization maintains accurate availability and pricing, giving you the tools to balance your inventory.

  • Payments

    Integration with market leaders Stripe and Nets Easy for secure transactions. Accept credit cards and digital payment options for a seamless checkout process.

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PLAN:

A Smooth Operation

Experience a powerful tool for all your product and planning needs. Create your product offerings, manage your staff and resources, and integrate with your partners. Sort out any bottlenecks, and make sure your business is running at optimal capacity. All tracked in real-time, making sure everything is always up-to-date.

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SELL:

A Great Booking Journey

Implement our responsive and user-friendly booking widgets directly on your existing website. Use our advanced pricing engine to tune your tickets, add curated extras for a few extra bucks, and create tailor-made offers for groups and organizations. 

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And much, much more...

Below you will find a detailed list of all the features in Bilberry Base. Didn't find what you were looking for? Get in touch with Bilberry, and we will see if we can help you.

Bilberry Base for:

Booking and Reservation Management
  • Secure payment gateways
  • Support for major credit cards and digital payment options
  • Automated reminders and confirmations are sent to customers via email and SMS
  • Participant self-service login with booking history, preferences, and personal details
Personnel Planning
  • Staff scheduling is optimized based on skills, availability, and client requirements, ensuring the right personnel for each event
  • The system matches staff with specific event needs, ensuring optimal staffing levels and expertise
  • Conflicts in staff schedules are swiftly resolved through automated notifications, preventing overbooking and under-utilization
  • Staff members can update their availability and preferences, allowing for efficient scheduling and resource allocation
Resource Planning
  • Resources are allocated efficiently based on event demands, preventing wastage and ensuring maximum utilization
  • Prevent conflicts in resource allocation, especially during high- demand periods, ensuring smooth operations
  • Share resources between products and close on first booking modes
  • Real-time monitoring of resource condition and maintenance schedules for reliability and customer safety
  • Automated alerts notify staff about resource availability, enabling timely replenishment and preventing shortages
Supplier Management
  • Cultivate strong supplier relationships, ensuring reliability and high-quality service
  • Collaborate with reliable suppliers, integrating their services seamlessly to maintain consistent quality and timely deliveries
  • Manage supplier resources through our system, ensuring strong relationships and control
  • System for sharing bookings, schedules and other important information for joint deliveries
  • Leverage the Partner Network for automated sales and accounting transactions between partners
Custom Events - Automated
  • Out-of-the-box support for custom events
  • Allow clients to customize events instantly, adjusting rosters, suppliers, personnel, and resources in real-time
  • Last-minute changes are seamlessly integrated, ensuring that client specifications are met without compromising event quality
  • Communication among stakeholders is facilitated through instant updates, ensuring everyone is on the same page
  • Our customized events are integrated with CRM and digital signing, ensuring alignment between what you sell and what you deliver
Overview, Analytics, and Control
  • Utilize real-time data for informed decisions, enhancing efficiency and success
  • Real-time data is utilized to monitor progress, participant engagement, and resource utilization, enabling quick decision- making
  • Analytics tools provide insights into performance and customer behavior
  • Our centralized dashboard offers a real-time view of ongoing activities, allowing for proactive management and adjustments
  • Data-driven decisions optimize operations, enhancing customer experiences and ensuring seamless delivery
Economic Forecasting and Prognosis
  • Forecast demands and adapt strategies, ensuring economic sustainability and growth
  • Data-driven forecasts enable proactive resource allocation, strategic pricing, and demand-based adjustments, maximizing profitability
  • Dynamic pricing strategies are adjusted based on demand forecasts, ensuring revenue optimization
  • Continuous monitoring validates forecast accuracy, allowing for timely adjustments to strategies and operations
  • Processes ensure that financial forecasts align with actual performance, guiding future economic predictions
Safety and Compliance Tracking
  • Adhering to safety protocols to ensure participant well-being, adhering to industry standards and regulations
  • Keep track of staff certifications ensuring compliance with safety standards
  • Reporting on incidents, deviations and resolution fosters continuous safety improvement and accountability
  • Regular updates on safety regulations and best practices to  guarantee compliance
Great Booking Journey on Your Website
  • Out-of-the-box booking journey easily implemented on your existing website
  • Extensive widget library with the tools you need to attract, convert, and retain customers
  • Responsive design that works on all screen sizes, from mobile to 5k displays
  • Optimized for search (SEO), user- friendly, and easy to set up with analytics for added insight in customer conversion
Upsell
  • Enhance your booking process with additional services and experiences
  • Offer curated upsell suggestions relevant to the customer's booking
  • Strategically time extras to feel natural in the booking journey
  • Use questions to fine-tune your booking process for  better delivery
API Integrations with OTAs
  • Implementing safety protocols to ensure participant well-being, while adhering to industry standards and regulations
  • Track staff certifications to ensure compliance with safety standards
  • Incident reporting, deviations and resolution reporting for continuous safety improvement and accountability
  • Regular updates on safety regulations and best practices to  guarantee compliance
Tailor-Made Offers with Digital Signing
  • Create personalized offers quickly and efficiently
  • Ensure relevance, value, and a strong connection with individual clients or groups
  • Designed to captivate and convert business, whether in the FIT or MICE market
  • Utilize digital signing for quick and easy confirmations
  • Tap right into your existing resources, staff and products
Price and Rules Engine
  • Dynamic pricing system based on demand, seasonality, and market trends
  • Flexible pricing rules that cater to different customer segments
  • Dynamic packaging options, bundling activities and services to offer attractive deals
  • Early bird offers and premium pricing for limited capacity
Packages
  • Create attractive and comprehensive packages combining various activities, accommodations, and amenities
  • Customize packages for specific occasions or themes
  • Collaborate with local businesses or attractions to include exclusive experiences
  • Build curated packages with our Partner Network
Memberships
  • Add versatile membership plans with personalized benefits
  • Create subscriptions for your return customers
  • Utilize digital punch cards for flexible pay-as-you-go options
  • Boost sales with strategic promotional bundles
Gift Cards
  • User-friendly gift card purchase and redemption process
  • Promote gift cards as personalized and memorable gifts
  • Offer special promotions or discounts for gift card purchases
  • Turn refunds into gift cards

Resource Booking System

  • Real-time resource availability to prevent overbooking, shortages, and disruptions
  • Inventory tracking for timely replenishment of resources
  • Resource usage and allocation optimization to prevent waste and under-utilization
  • Synchronized with planning and sales

360° Customer View

  • Centralized database for customer preferences, activities history, and feedback
  • Participant information is integrated and accessible to staff
  • Real-time updates on participant activities and interactions
  • Staff can review participant profiles, preferences, and feedback in real-time

HSE (Health, Safety, and Environment) and Deviation Control

  • Safety protocols are communicated and followed up
  • Manage deviations from planned activities to maintain safety standards
  • Deviations during activities are reported and stored in the HSE system for documentation and follow-up

Financial Reporting and Analysis

  • Maintain detailed financial records for activities, tracking revenue, expenses, and profitability
  • Generate real-time financial reports to monitor cash flow and analyze financial trends
  • Monitor actual expenses against budgets
  • Analyze financial data to identify profitable activities and areas for improvement

Integrations with Accounting Systems

  • Reduce manual input and ensure accurate financial records
  • Automated invoicing and payment processes
  • Streamline financial reporting